Solution · White-label

A monitoring offering under your brand, without building your own platform from scratch.

MonitoringHive helps service partners, integrators, and specialised providers turn customer-specific monitoring into a repeatable offering: your own brand, your own customer relationship, your own offering logic, with a technical platform foundation in the background.

Your customers stay your customers. Your monitoring offering stays your business model.

Sample data · not a live customer view

Your own domain
Fully reachable under your brand.
Tenant structure
Multiple customers cleanly separated.
Platform care by TRRT
We run the platform core under the hood.
Growing feature base
New platform features benefit your customers.
Why white-label

Monitoring as your own service, without building your own platform.

Building your own monitoring platform is laborious, risky, and costly long term. White-label gives you the platform foundation, without giving up your own brand.

BENEFIT · 01

Faster time to market

You use an existing, tested platform foundation instead of building your own solution over years, and can position monitoring as a service immediately.

BENEFIT · 02

Your own brand

Your customers experience the platform as your solution, your brand, your domain, your communication. No TRRT branding in the foreground.

BENEFIT · 03

The platform grows with you

Features we develop further on the platform are available to your partner instance and your customers, without your own development burden.

White-label without customer-interface risk

Your customer relationship stays with you.

In the white-label model, MonitoringHive is designed to operate in the background. Your company stays visible to your customers: in offering, communication, pricing, bundling, billing, and service positioning. TRRT MonitoringHive provides the technical platform, the security foundation, the Monitoring Box, and second-level support, without stepping between you and your customers.

Your customers stay your customers. Your monitoring offering stays your business model.

MonitoringHive deliberately disappears into the technical background: platform foundation, integration logic, operation, and second-level escalation, without stepping between you and your end customers.

You shape the offering
Market, price, customers

What stays with you.

  • Pricing
  • Packages and bundles
  • Billing
  • Customer communication
  • First-level support
  • Market positioning
  • Service and maintenance model
  • Whether and how monitoring is billed separately
We provide the technical foundation
Platform, Box, security

What TRRT delivers.

  • MonitoringHive platform
  • Monitoring Box
  • secure data chain
  • integration architecture
  • data quality
  • Dashboard and Studio
  • technical documentation
  • second-level escalation
  • operating and ongoing-development support
Clearly governed together
Contractual, per project

What we define together.

  • Tenant model
  • data access
  • security boundaries
  • support responsibility
  • rollout model
  • integration scope
  • cost and operating model
  • documentation for end-customer questions

When your customers ask about data, security, access, operational boundaries, or integrations, TRRT MonitoringHive supports you in the background with clear technical explanations, documentation, and second-level escalation. The customer interface stays with you.

Brand management

What you adapt under your appearance.

The platform surface can be adapted to your brand without changing the technical core.

YOUR LOGO

Logo & brand

Your logo in header, login, and reports, as a visible brand expression.

Colour palette

Primary colour and accent colours take on your appearance.

Aa Bb 01

Typography

Type style tuned to your brand guidelines.

●monitoring.your-domain.ch

Your own domain

Fully reachable under your address, incl. certificates.

Tenant structure

Multiple customers, one clean structure.

Your end customers each get their own view of their sites, assets, and data points, separated from each other, jointly managed by you.

Customer
Sites
Devices
Data quality
Status
Energy Services Alpha AG
CUST-0142 · since 2024
14
186
98.4%
active
Beta Properties GmbH
CUST-0156 · since 2024
9
112
97.1%
active
Gamma Industrial Park
CUST-0189 · since 2025
6
94
86.4%
check
Delta Real Estate
CUST-0203 · since 2025
11
148
96.8%
active

Sample data · not a live customer view

Operating model

Clear division: you to the customer, TRRT to the platform.

You focus on the business with your end customers. We make sure the platform technically holds up.

Your role

Market & customer

  • Brand, communication, sales
  • Contractual relationship with your end customers
  • Onboarding customers into your tenant structure
  • First-level support towards your end customers
  • Configuration of customer-specific assets
TRRT as platform operator

Platform foundation & stability

  • Operating the platform core and the data chain
  • Further development of platform features
  • Maintenance of edge components (Monitoring Box)
  • Security and platform updates
  • Second-level support towards your team
How a partner onboarding runs

From platform access to your own branded monitoring.

PHASE 01 · Initial conversation

Clarify model & customer segment

We align on which end-customer segments you address, which asset types are relevant, and how your service fits in, as a basis for the partner instance.

PHASE 02 · Setup

Set up the partner instance

Your own tenant structure, your own domain, brand adaptation of the surface, creation of your first end-customer tenants, and permissions for your team.

PHASE 03 · Pilot

Connect first end customers

A first customer case is started in a structured way, including Monitoring Box, data points, and thresholds. Your team accompanies the onboarding actively.

PHASE 04 · Scaling

Rollout across multiple customers

Further tenants are set up. Reusable configurations and templates reduce the effort per customer connection.

PHASE 05 · Operation

Ongoing service under your brand

You serve your end customers via the partner instance; TRRT maintains the platform core. Updates, new features, and security releases run in the background.

Partner offering · dashboard, operations, Studio

Three views, one platform under your brand.

The dashboard helps your customers in daily operation. The partner view helps your team steer service in a prioritised way. Studio makes cross-cutting patterns visible: recurring faults, installation-related anomalies, product-line themes, or opportunities for preventive maintenance.

End-customer dashboard
What does your customer see day to day?

Operations surface under your brand.

Understandable operational information, in your brand world, with your domain and tenant-separated access.

  • Site overview
  • asset states
  • active alarms
  • gateway health
  • data quality
  • understandable operational information under your brand
Partner operations view
What do you see across your customers?

Steer service in a prioritised way.

A view for your team across the customers you serve, with clear pointers for service and response planning.

  • recurring faults across multiple customers
  • cross-system events
  • hints at external causes instead of individual device errors
  • affected sites and prioritisation
  • prepare service visits
  • inform customers proactively
Partner Studio
Which patterns create service value?

Analysis for your service business.

Cross-cutting analyses only happen where roles, purpose, data scope, and permission are cleanly defined.

  • spot product-line anomalies
  • compare installations
  • make ageing or failure patterns visible
  • prepare customer reports
  • derive preventive replacement or maintenance recommendations
  • escalate patterns to system providers or manufacturers
  • build premium reporting or consulting services
PARTNER VIEW · PATTERN DETECTION

Spot recurring patterns across the customers you serve.

For partners, MonitoringHive is not just the surface for the end customer. The partner view can help to spot recurring patterns across the customers you serve: similar faults, conspicuous installation types, external causes, or product lines that need service more often.

  • Which customers are affected by the same pattern?
  • Is it a single problem or a systemic fault?
  • Should a manufacturer or system provider be involved with measurement data?
  • Is preventive maintenance or replacement worthwhile before an outage becomes visible?

Important: Cross-cutting analyses only happen where roles, purpose, data scope, and permission are cleanly defined.

MonitoringHive can help partners spot anomalies early, inform affected customers proactively, and prepare service visits before a technical pattern becomes a visible customer problem.

Repeatable business

From project work to a monitoring offering.

Many service partners solve monitoring today customer-specifically, manually, or with scattered tools. MonitoringHive helps turn this into a repeatable offering: your own brand, your own customer relationship, your own offering logic, with a technical platform foundation in the background.

  • Repeatable offering forms instead of reinventing every project.

  • Reporting and Studio analysis as higher-value add-on services.

  • Support service conversations with data quality, events, and patterns.

Your customers stay your customers. Your monitoring offering stays your business model.
Repeatable service business

From a technical project to a repeatable service package.

White-label partners can package MonitoringHive as their own service offering: from base monitoring to reporting and Studio offerings. Pricing, bundling, billing, service promises, and customer communication stay with the partner.

Offering 01

First customer offering

Site view, gateway health, data quality, and defined states as a first offering for end customers.

Example contents
  • Customer portal
  • site overview
  • defined states
  • simple alarms
  • data quality
Scope drivers

Scope drivers are mainly pilot scope, customer / site count, Monitoring Box, supported integrations, data points, branding requirements, and first dashboard scope.

Offering 02

Managed monitoring service

Alarms, prioritisation, service processes, and recurring fault patterns as a managed partner service.

Example contents
  • service prioritisation
  • event overview
  • customer communication
  • escalation to manufacturer / system provider
  • optional agreed response models by the partner
Scope drivers

Scope drivers are mainly service scope, alarm logic, roles, escalation model, managed customer count, support boundaries, and agreed response models by the partner.

Offering 03

Operational reports & premium analysis

Operational reports, site comparisons, data-quality analysis, and Studio analysis as higher-value recurring service.

Example contents
  • monthly reports
  • site comparisons
  • data-quality analysis
  • maintenance and investment conversations
  • customer-specific dashboards
Scope drivers

Scope drivers are mainly Studio scope, reporting logic, customer-specific dashboards, site comparisons, data-quality analysis, and reusable analysis models.

Billing model

TRRT MonitoringHive bills the partner, not their end customers.

In the white-label model, the commercial shape stays with the partner: end-customer pricing, bundling, billing, service promises, and customer communication. TRRT MonitoringHive provides the technical platform foundation, Monitoring Box, integration baseline, operating support, and second-level escalation in the agreed model.

What influences the partner offering?
  • Number of customers / tenants
  • Number of sites and Monitoring Boxes
  • Branding and portal scope
  • Integrations and data points
  • Dashboard and Studio scope
  • Support and escalation model
  • Rollout and device lifecycle
Monetisation, examples

How partners can bill their offering.

The platform structure (tenants, sites, assets, data points) supports different billing models technically. Which one matches the end-customer contract is the partner's decision.

  • per end customer
  • per site
  • per asset
  • as an add-on module
  • bundled into maintenance contracts
  • as premium reporting

Your customers stay your customers. Your business model stays your business model.

These offering forms are examples, bundling, prices, service promises, and contract models are defined by the white-label partner. MonitoringHive provides the platform foundation, not the end-customer offering.

Fit

When white-label makes sense, and when it doesn't.

Good fit when

You want to offer monitoring as your own service

  • You serve end customers under your own brand
  • You are a service partner, integrator, or specialist provider
  • You need recurring tenant installations
  • Data sovereignty and platform continuity matter
  • You want to scale without your own platform development
Less of a fit

When monitoring is only an addon to a one-off project

  • You only need a one-time tool for a project
  • You want to fully develop the platform yourself
  • You do not want to build your own end-customer relationship
Contact

Check the white-label model against your situation.

We discuss with you whether white-label fits your offering, what a partner instance would look like in concrete terms, and which steps make sense to cleanly build a first customer offering.